Privacy Policy

Privacy Policy

Lanarkshire links is committed to protecting your privacy and personal information in line with the new General Data Protection Regulations which come into effect one 25th May 2018.

Keeping your information safe and secure

This privacy notice tells you about the information we collect from you when you become a member of Lanarkshire Links.

How we will collect and use that information

As a membership organisation we ask you to fill in an application form which gathers the following information: – name. address, post code, telephone number, email address, date of birth, gender, service user or carer. We also ask whether you want to receive Mental Health Matters Magazine, be involved in the local mental health issues groups, discussion and focus groups and if you have special interests that we can provide information on e.g. bipolar, dementia etc.

In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have regarding your data.

Who are we?

Lanarkshire Links is a Scottish Charity, SC033933, regulated by the Scottish Charity Regulator (OSCR)’. Lanarkshire Links is funded by NHS Lanarkshire, North Lanarkshire Council and South Lanarkshire Council.  We are a mental health service user and carer led involvement organisation which supports mental health service users and carers to be involved with the statutory and voluntary service providers to have their voice heard in the planning, development, implementation and monitoring of mental health and social care services. We are governed by a management committee (Charity Trustees) made up mental health service users and carers. The management committee is supported in the day to day work of the Charity by the paid staff team.

What we do with your information

Personal data we collect when you sign up to become a member is stored on our contacts database in a password protected computer. The paper application form is kept on file in a locked cupboard within the Charity’s secure headquarters.

We keep your personal contact information private. We will not sell, rent, share, or otherwise disclose your personal information to anyone out with Lanarkshire Links unless we have asked for your express consent to do so.

Why we collect your information

We require your information to stay in touch with you. We will use your information to send you invitations to participate in our quarterly members meetings, send copies of mental health matters magazine, invitations to participated in the local mental health issues groups and information that we feel is of a particular interest to you.

To provide statistical information to our funders. Where we undertake this activity the data provided is anonymised.

How long will we keep your information?

We will keep your information until you cancel your membership or ask us to delete it. This can be done at any time by contacting the office on the telephone.

Our website – www.lanarkshirelinks.org.uk .

Cookies are very small files that are stored on your computer phone or tablet when you visit most websites. We use cookies to collect information about how our visitors use our website and to make it better / easier to use. You can choose not to accept cookies but this could make our website difficult to navigate.

Your rights over your information

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.

To submit a request by email, post or telephone, please use the contact information provided below.


Lanarkshire Links

Dalziel Building

7 Scott Street



T: 01698 265232